{"id":3234,"date":"2026-06-04T16:21:57","date_gmt":"2026-06-04T13:21:57","guid":{"rendered":"https:\/\/aydinaydin.net\/?p=3234"},"modified":"2026-06-04T16:21:57","modified_gmt":"2026-06-04T13:21:57","slug":"anayasa-mahkemesinin-tkhk-m-48-6-kapsamindaki-karari-ve-araci-hizmet-saglayicilar-bakimindan-sonuclari","status":"publish","type":"post","link":"https:\/\/aydinaydin.net\/anayasa-mahkemesinin-tkhk-m-48-6-kapsamindaki-karari-ve-araci-hizmet-saglayicilar-bakimindan-sonuclari\/","title":{"rendered":"Anayasa Mahkemesi\u2019nin TKHK m.48\/6 Kapsam\u0131ndaki Karar\u0131 ve Arac\u0131 Hizmet Sa\u011flay\u0131c\u0131lar Bak\u0131m\u0131ndan Sonu\u00e7lar\u0131"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<strong>Anayasa Mahkemesi\u2019nin TKHK m.48\/6 Kapsam\u0131ndaki Karar\u0131 ve Arac\u0131 Hizmet<\/strong><br \/>\n<strong>Sa\u011flay\u0131c\u0131lar Bak\u0131m\u0131ndan Sonu\u00e7lar\u0131<\/strong><br \/>\n<strong>1. Giri\u015f<\/strong><br \/>\n02.06.2026 tarihli Resm\u00ee Gazete\u2019de yay\u0131mlanan Anayasa Mahkemesi\u2019nin 12.02.2026<br \/>\ntarihli ve E.2024\/187, K.2026\/42 say\u0131l\u0131 karar\u0131 ile, 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131<br \/>\nHakk\u0131nda Kanun\u2019un (\u201cTKHK\u201d) 48. maddesinin 6. f\u0131kras\u0131nda yer alan ve arac\u0131 hizmet<br \/>\nsa\u011flay\u0131c\u0131lar\u0131n mesafeli s\u00f6zle\u015fmeler bak\u0131m\u0131ndan sorumlulu\u011funu d\u00fczenleyen h\u00fck\u00fcmlere<br \/>\nili\u015fkin iptal talepleri de\u011ferlendirilmi\u015ftir.<br \/>\nKarar, \u00f6zellikle elektronik ticaret platformlar\u0131, pazar yerleri, online sat\u0131\u015f arac\u0131lar\u0131 ve<br \/>\nbenzeri arac\u0131 hizmet sa\u011flay\u0131c\u0131lar\u0131n t\u00fcketici i\u015flemlerinden kaynaklanan sorumluluklar\u0131n\u0131n<br \/>\nkapsam\u0131 bak\u0131m\u0131ndan \u00f6nem ta\u015f\u0131maktad\u0131r.<br \/>\nAnayasa Mahkemesi, arac\u0131 hizmet sa\u011flay\u0131c\u0131lar\u0131n t\u00fcketici i\u015flemlerinde tamamen pasif<br \/>\nteknik akt\u00f6rler olarak de\u011ferlendirilemeyece\u011fini; belirli \u00f6l\u00e7\u00fcde i\u015flem s\u00fcre\u00e7lerine h\u00e2kimiyet<br \/>\nve y\u00f6nlendirme yetkisine sahip olmalar\u0131 sebebiyle t\u00fcketici hukukundan kaynaklanan baz\u0131<br \/>\ny\u00fck\u00fcml\u00fcl\u00fcklere tabi tutulmalar\u0131n\u0131n Anayasa\u2019ya ayk\u0131r\u0131 olmad\u0131\u011f\u0131n\u0131 de\u011ferlendirmi\u015ftir.<br \/>\n<strong>2. \u0130lgili Mevzuat ve D\u00fczenleme<\/strong><br \/>\nTKHK m.48\/6 kapsam\u0131nda arac\u0131 hizmet sa\u011flay\u0131c\u0131lar\u0131n; \u00f6n bilgilendirme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc,<br \/>\nkay\u0131t saklama, cayma hakk\u0131 s\u00fcre\u00e7leri, reklam ve kampanya uygulamalar\u0131 ile mesafeli<br \/>\ns\u00f6zle\u015fmelere ili\u015fkin belirli y\u00fck\u00fcml\u00fcl\u00fcklerden sorumlu tutulabilece\u011fi d\u00fczenlenmektedir.<br \/>\nS\u00f6z konusu h\u00fck\u00fcm, Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi ile birlikte de\u011ferlendirildi\u011finde,<br \/>\narac\u0131 hizmet sa\u011flay\u0131c\u0131lar\u0131n a\u015fa\u011f\u0131daki alanlarda aktif y\u00fck\u00fcml\u00fcl\u00fck \u00fcstlenebilece\u011fi<br \/>\ng\u00f6r\u00fclmektedir:<br \/>\n\u2022 \u00d6n bilgilendirmenin t\u00fcketiciye sunulmas\u0131 ve ispat\u0131,<br \/>\n\u2022 Sipari\u015f s\u00fcre\u00e7lerinin kay\u0131t alt\u0131na al\u0131nmas\u0131,<br \/>\n\u2022 Cayma hakk\u0131 s\u00fcre\u00e7lerinin y\u00f6netimi,<br \/>\n\u2022 Bedel iadelerinin ger\u00e7ekle\u015ftirilmesi,<br \/>\n\u2022 Kampanya ve promosyon uygulamalar\u0131n\u0131n mevzuata uygunlu\u011fu,<br \/>\n\u2022 Reklam ve tan\u0131t\u0131m i\u00e7eriklerinin do\u011frulu\u011fu,<br \/>\n\u2022 T\u00fcketici ba\u015fvurular\u0131n\u0131n y\u00f6nlendirilmesi ve y\u00f6netimi.<br \/>\nKararda ayr\u0131ca arac\u0131 hizmet sa\u011flay\u0131c\u0131lar\u0131n ekonomik ve teknolojik g\u00fc\u00e7leri dikkate al\u0131narak<br \/>\nt\u00fcketicinin korunmas\u0131 amac\u0131yla belirli y\u00fck\u00fcml\u00fcl\u00fcklerle sorumlu tutulmas\u0131n\u0131n \u00f6l\u00e7\u00fcl\u00fc<br \/>\noldu\u011fu vurgulanm\u0131\u015ft\u0131r.<br \/>\n<strong>3. Karar\u0131n Temel Yakla\u015f\u0131m\u0131<\/strong><br \/>\nAnayasa Mahkemesi karar\u0131nda temel olarak a\u015fa\u011f\u0131daki hususlar \u00f6ne \u00e7\u0131kmaktad\u0131r:<br \/>\na) T\u00fcketicinin Korunmas\u0131 \u0130lkesi<br \/>\nMahkeme, t\u00fcketicinin ekonomik a\u00e7\u0131dan zay\u0131f taraf oldu\u011funu ve devletin t\u00fcketiciyi koruma<br \/>\ny\u00f6n\u00fcnde pozitif y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc bulundu\u011funu vurgulam\u0131\u015ft\u0131r.<br \/>\nb) Arac\u0131 Hizmet Sa\u011flay\u0131c\u0131lar\u0131n Fiili Rol\u00fc<br \/>\nKararda arac\u0131 hizmet sa\u011flay\u0131c\u0131lar\u0131n yaln\u0131zca \u201cyer sa\u011flay\u0131c\u0131\u201d veya \u201cpasif teknik arac\u0131\u201d<br \/>\nolmad\u0131\u011f\u0131; uygulamada:<br \/>\n\u2022 \u00f6deme tahsilat\u0131,<br \/>\n\u2022 sipari\u015f organizasyonu,<br \/>\n\u2022 kampanya olu\u015fturulmas\u0131,<br \/>\n\u2022 reklam y\u00f6netimi,<br \/>\n\u2022 lojistik koordinasyonu,<br \/>\n\u2022 t\u00fcketici ileti\u015fim s\u00fcre\u00e7leri<br \/>\ngibi alanlarda aktif rol \u00fcstlenebildikleri belirtilmi\u015ftir.<br \/>\nc) \u00d6l\u00e7\u00fcl\u00fcl\u00fck De\u011ferlendirmesi<br \/>\nMahkeme, arac\u0131 hizmet sa\u011flay\u0131c\u0131lara y\u00fcklenen sorumlulu\u011fun s\u0131n\u0131rs\u0131z olmad\u0131\u011f\u0131n\u0131; kanunda<br \/>\na\u00e7\u0131k\u00e7a d\u00fczenlenen alanlarla s\u0131n\u0131rl\u0131 oldu\u011funu ve bunun \u00f6l\u00e7\u00fcs\u00fcz bir m\u00fcdahale<br \/>\nolu\u015fturmad\u0131\u011f\u0131n\u0131 de\u011ferlendirmi\u015ftir.<br \/>\n<strong>4. \u201c11 inci Maddede Yer Alan Se\u00e7imlik Haklar\u201d \u0130baresinin Kald\u0131r\u0131lmas\u0131n\u0131n<\/strong><br \/>\n<strong>Sonu\u00e7lar\u0131<\/strong><br \/>\nKarar\u0131n arac\u0131 hizmet sa\u011flay\u0131c\u0131lar bak\u0131m\u0131ndan en \u00f6nemli sonu\u00e7lar\u0131ndan biri, \u201c11 inci<br \/>\nmaddede yer alan se\u00e7imlik haklar\u201d ibaresinin kald\u0131r\u0131lm\u0131\u015f olmas\u0131d\u0131r.<br \/>\nTKHK m.11 kapsam\u0131nda t\u00fcketicinin ay\u0131pl\u0131 mal veya hizmet halinde sahip oldu\u011fu se\u00e7imlik<br \/>\nhaklar \u015funlard\u0131r:<br \/>\n\u2022 S\u00f6zle\u015fmeden d\u00f6nme,<br \/>\n\u2022 Bedel indirimi,<br \/>\n\u2022 \u00dccretsiz onar\u0131m,<br \/>\n\u2022 Ay\u0131ps\u0131z misli ile de\u011fi\u015fim.<br \/>\n\u00d6nceki d\u00fczenleme ve yorum prati\u011finde, arac\u0131 hizmet sa\u011flay\u0131c\u0131lar\u0131n se\u00e7imlik haklardan<br \/>\ndo\u011fan sorumlulu\u011funun daha s\u0131n\u0131rl\u0131 yorumlanabildi\u011fi g\u00f6r\u00fclmekteydi. Ancak ilgili ibarenin<br \/>\nkald\u0131r\u0131lmas\u0131 sonras\u0131nda, arac\u0131 hizmet sa\u011flay\u0131c\u0131lar\u0131n se\u00e7imlik hak talepleri bak\u0131m\u0131ndan da<br \/>\ndaha geni\u015f \u00f6l\u00e7\u00fcde sorumlu tutulabilmesi riski ortaya \u00e7\u0131km\u0131\u015ft\u0131r.<br \/>\nBu kapsamda \u00f6zellikle:<br \/>\n\u2022 bedel iadesi,<br \/>\n\u2022 \u00fcr\u00fcn de\u011fi\u015fimi,<br \/>\n\u2022 \u00fccretsiz onar\u0131m,<br \/>\n\u2022 ay\u0131p oran\u0131nda indirim,<br \/>\n\u2022 s\u00f6zle\u015fmeden d\u00f6nme<br \/>\ngibi taleplerde t\u00fcketicilerin do\u011frudan platformlar\u0131 da muhatap g\u00f6stermesi daha olas\u0131 hale<br \/>\ngelmi\u015ftir.<br \/>\nHer ne kadar Anayasa Mahkemesi karar\u0131 do\u011frudan \u201carac\u0131 hizmet sa\u011flay\u0131c\u0131 se\u00e7imlik<br \/>\nhaklardan m\u00fcteselsilen sorumludur\u201d \u015feklinde yeni bir norm ihdas etmese de; karar\u0131n<br \/>\ngerek\u00e7esi ve yakla\u015f\u0131m\u0131 dikkate al\u0131nd\u0131\u011f\u0131nda, t\u00fcketici hakem heyetleri ile mahkemelerin<br \/>\nplatform sorumlulu\u011funu daha geni\u015f yorumlayabilmesine elveri\u015fli bir zemin olu\u015ftu\u011fu<br \/>\nde\u011ferlendirilmektedir.<br \/>\n<strong>5. M\u00fcteselsil Sorumluluk Riskinin G\u00fc\u00e7lenmesi<\/strong><br \/>\nKarar sonras\u0131nda \u00f6zellikle a\u015fa\u011f\u0131daki \u00f6zellikleri ta\u015f\u0131yan platformlar bak\u0131m\u0131ndan<br \/>\nm\u00fc\u015fterek\/m\u00fcteselsil sorumluluk riskinin g\u00fc\u00e7lendi\u011fi de\u011ferlendirilmektedir:<br \/>\n\u2022 \u00d6demeyi t\u00fcketici ad\u0131na tahsil eden platformlar,<br \/>\n\u2022 Sat\u0131c\u0131 ad\u0131na tahsilat yapan sistemler,<br \/>\n\u2022 Kargo ve teslim s\u00fcre\u00e7lerini y\u00f6neten platformlar,<br \/>\n\u2022 \u0130ade s\u00fcre\u00e7lerini y\u00f6nlendiren veya kontrol eden platformlar,<br \/>\n\u2022 Kampanya ve promosyon kurgulayan platformlar,<br \/>\n\u2022 Sat\u0131c\u0131 i\u00e7eriklerini aktif \u015fekilde optimize eden veya y\u00f6neten platformlar.<br \/>\nBu platformlar bak\u0131m\u0131ndan art\u0131k \u201cyaln\u0131zca teknik altyap\u0131 sa\u011flay\u0131c\u0131s\u0131\u201d savunmas\u0131n\u0131n \u00f6nceki<br \/>\nd\u00f6neme k\u0131yasla daha zay\u0131f de\u011ferlendirilebilece\u011fi d\u00fc\u015f\u00fcn\u00fclmektedir.<br \/>\n\u00d6zellikle uygulamada T\u00fcketici Hakem Heyetleri ve T\u00fcketici Mahkemeleri taraf\u0131ndan:<br \/>\n\u2022 sat\u0131c\u0131 ile birlikte sorumluluk,<br \/>\n\u2022 t\u00fcketici zarar\u0131n\u0131n birlikte tazmini,<br \/>\n\u2022 bedel iadesinden m\u00fc\u015fterek sorumluluk<br \/>\nyakla\u015f\u0131mlar\u0131n\u0131n daha s\u0131k benimsenmesi m\u00fcmk\u00fcnd\u00fcr.<br \/>\n<strong>6. Arac\u0131 Hizmet Sa\u011flay\u0131c\u0131lar A\u00e7\u0131s\u0131ndan Uyum ve Risk Y\u00f6netimi<\/strong><br \/>\nKarar do\u011frultusunda arac\u0131 hizmet sa\u011flay\u0131c\u0131lar\u0131n a\u015fa\u011f\u0131daki alanlarda uyum s\u00fcre\u00e7lerini<br \/>\ng\u00f6zden ge\u00e7irmesi \u00f6nem arz etmektedir:<br \/>\na) Sat\u0131c\u0131 S\u00f6zle\u015fmeleri<br \/>\nSat\u0131c\u0131\/\u00fcye i\u015fyeri s\u00f6zle\u015fmelerinde:<br \/>\n\u2022 mevzuata uyum,<br \/>\n\u2022 \u00fcr\u00fcn ve i\u00e7erik do\u011frulu\u011fu,<br \/>\n\u2022 tazmin,<br \/>\n\u2022 r\u00fccu,<br \/>\n\u2022 t\u00fcketici taleplerinin kar\u015f\u0131lanmas\u0131<br \/>\ny\u00fck\u00fcml\u00fcl\u00fcklerinin a\u00e7\u0131k \u015fekilde d\u00fczenlenmesi \u00f6nerilmektedir.<br \/>\nb) \u00d6n Bilgilendirme ve Reklam S\u00fcre\u00e7leri<br \/>\nPlatformlar\u0131n:<br \/>\n\u2022 \u00f6n bilgilendirme metinlerini,<br \/>\n\u2022 reklam i\u00e7eriklerini,<br \/>\n\u2022 kampanya ko\u015fullar\u0131n\u0131,<br \/>\n\u2022 fiyat g\u00f6sterim s\u00fcre\u00e7lerini<br \/>\nmevzuata uygunluk bak\u0131m\u0131ndan yeniden de\u011ferlendirmesi \u00f6nemlidir.<br \/>\nc) Kay\u0131t Saklama ve \u0130spat Altyap\u0131s\u0131<br \/>\nSipari\u015f ak\u0131\u015flar\u0131, t\u00fcketici onaylar\u0131, cayma hakk\u0131 bildirimleri ve ileti\u015fim kay\u0131tlar\u0131n\u0131n<br \/>\nsistematik \u015fekilde saklanmas\u0131 gerekmektedir.<br \/>\nd) Cayma ve \u0130ade S\u00fcre\u00e7leri<br \/>\nPlatformlar\u0131n iade ve bedel geri \u00f6deme s\u00fcre\u00e7lerinde operasyonel rol \u00fcstlenmesi halinde<br \/>\ndo\u011fabilecek sorumluluklar ayr\u0131ca de\u011ferlendirilmelidir.<br \/>\n<strong>7. Sonu\u00e7<\/strong><br \/>\nAnayasa Mahkemesi karar\u0131, arac\u0131 hizmet sa\u011flay\u0131c\u0131lar\u0131n t\u00fcketici i\u015flemlerindeki<br \/>\nsorumlulu\u011funa ili\u015fkin yakla\u015f\u0131m\u0131n g\u00fc\u00e7lendi\u011fini g\u00f6stermektedir.<br \/>\n\u00d6zellikle \u201c11 inci maddede yer alan se\u00e7imlik haklar\u201d ibaresinin kald\u0131r\u0131lm\u0131\u015f olmas\u0131<br \/>\nsonras\u0131nda, ay\u0131pl\u0131 mal ve hizmetlerden kaynaklanan se\u00e7imlik hak taleplerinde<br \/>\nplatformlar\u0131n da sorumlulu\u011funun daha geni\u015f yorumlanabilmesi riski ortaya \u00e7\u0131km\u0131\u015ft\u0131r.<br \/>\nBu kapsamda elektronik ticaret platformlar\u0131n\u0131n yaln\u0131zca teknik altyap\u0131 sa\u011flay\u0131c\u0131s\u0131 olduklar\u0131<br \/>\nsavunmas\u0131na dayanmak yerine; t\u00fcketici i\u015flemlerinde fiilen m\u00fcdahil olduklar\u0131 alanlar\u0131 tespit<br \/>\nederek s\u00f6zle\u015fmesel, operasyonel ve uyum s\u00fcre\u00e7lerini yeniden de\u011ferlendirmeleri \u00f6nem arz<br \/>\netmektedir.<br \/>\nKarar\u0131n \u00f6zellikle t\u00fcketici hakem heyeti ve mahkeme uygulamalar\u0131nda arac\u0131 hizmet<br \/>\nsa\u011flay\u0131c\u0131lar\u0131n m\u00fc\u015fterek\/m\u00fcteselsil sorumlulu\u011funun kapsam\u0131n\u0131 geni\u015fletebilecek etkiler<br \/>\ndo\u011furabilece\u011fi de\u011ferlendirilmektedir.<br \/>\nAv. Gamze U\u011eUR[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]Anayasa Mahkemesi\u2019nin TKHK m.48\/6 Kapsam\u0131ndaki Karar\u0131 ve Arac\u0131 Hizmet Sa\u011flay\u0131c\u0131lar Bak\u0131m\u0131ndan Sonu\u00e7lar\u0131 1. Giri\u015f 02.06.2026 tarihli Resm\u00ee Gazete\u2019de yay\u0131mlanan Anayasa Mahkemesi\u2019nin 12.02.2026 tarihli ve E.2024\/187, K.2026\/42 say\u0131l\u0131 karar\u0131 ile, 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun\u2019un (\u201cTKHK\u201d) 48. maddesinin&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/aydinaydin.net\/api\/wp\/v2\/posts\/3234"}],"collection":[{"href":"https:\/\/aydinaydin.net\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aydinaydin.net\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aydinaydin.net\/api\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/aydinaydin.net\/api\/wp\/v2\/comments?post=3234"}],"version-history":[{"count":1,"href":"https:\/\/aydinaydin.net\/api\/wp\/v2\/posts\/3234\/revisions"}],"predecessor-version":[{"id":3235,"href":"https:\/\/aydinaydin.net\/api\/wp\/v2\/posts\/3234\/revisions\/3235"}],"wp:attachment":[{"href":"https:\/\/aydinaydin.net\/api\/wp\/v2\/media?parent=3234"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aydinaydin.net\/api\/wp\/v2\/categories?post=3234"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aydinaydin.net\/api\/wp\/v2\/tags?post=3234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}